Terms of Use
Updated Date: April 22, 2026
These Terms of Service ("Terms") are a binding legal agreement between you ("Customer," "you," or "your") and MEGA ("Company," "we," "our," or "us"). By using our website and services, you agree to be bound by these Terms. If you do not agree to these Terms, do not use our services.
1. Eligibility & Account Responsibility
You must be at least 18 years old and capable of entering into a legally binding agreement. If you’re using our services on behalf of an organization, you represent and warrant that you have authority to bind them.
You are responsible for maintaining the security of your account credentials. Notify us immediately if you suspect any unauthorized use.
2. Services Provided
We provide access to a web-based platform that uses artificial intelligence and other technologies to assist with marketing such as SEO, Paid Ads, and Website Development.
We may offer optional beta features. These are provided “as is” with no guarantee of stability or accuracy.
We reserve the right to modify, suspend, or discontinue services at any time, without liability to you.
We provide a full-service, AI-powered digital marketing platform designed to help businesses grow across search, social, and paid channels. Our platform combines cutting-edge artificial intelligence with marketing best practices to deliver scalable, high-performing strategies without the traditional agency overhead.
2.1. AI-Powered SEO Services
Automated keyword research and clustering based on industry and competitive signals
On-page SEO updates
Technical SEO audits, monitoring and fixes
Local SEO optimization
Automated backlink outreach and tracking
Competitor SEO analysis and benchmarking
Minimum 20 blog posts every month
Programmatic seo
SEO strategy work
Conversion optimization
LLM placement
2.2. Paid Advertising Management
Strategic direction, implementation solutions, creative design, campaign management, performance optimization and weekly reporting
Campaign creation, optimization, and budget allocation across Google Ads, Meta Ads, and other major platforms
Ad copy and creative variants for A/B testing
Audience segmentation and targeting
Cross-platform budget management and attribution analysis
2.3. Website Development Services
Project planning and UX/UI design
Web development and site deployment
Hosting services
Content creation (Copywriting and Image Generation)
Search and conversion optimization
Testing, quality assurance
On going site maintenance
2.3.1 Website Buyout Fee. The Website Buyout Fee is a one-time fee required to transfer ownership of the Company-created website assets under Section 4.6.
3. Data Ownership and Usage
You retain ownership of all data you upload and all content generated through your authorized use of the services (“User Data”).We do not claim ownership of your data but require a license to use it solely to provide and improve the service.We retain ownership of all intellectual property related to the platform, models, and underlying systems.
For Website Management Services, we retain ownership of all underlying code, architecture, and proprietary design/theme elements created and provided by us. Such Company-created IP is licensed to the Customer until the payment of the Website Buyout Fee (Sec. 4.6) or license revocation.
This clause expressly excludes any pre-existing Customer IP or third-party licenses/themes utilized during the service term.
4. Subscription, Billing & Cancellation
4.1 General Billing Terms
All fees are listed in U.S. dollars unless otherwise stated.
You authorize us to charge your selected payment method (credit card, bank account, or other approved method) for all recurring charges, subscription renewals, and outstanding balances.
Canceling your payment method (e.g., credit card or bank account) does not cancel your financial obligation.
Except as expressly stated in these Terms, fees are non-refundable.
We may use third-party collections services, legal processes, or report delinquencies to credit bureaus to recover unpaid balances.
4.2 Recurring Billing, Renewal & Cancellation Terms
By selecting a subscription plan, you agree to recurring billing at the selected billing interval (monthly, quarterly, bi-annual, annual, or otherwise disclosed during checkout).
Subscriptions automatically renew unless cancellation notice is submitted in writing to agents@gomega.ai at least thirty (30) days prior to the next renewal date.
Cancellation requests must be submitted in writing at least thirty (30) days before the next renewal date.
If a cancellation request is submitted fewer than thirty (30) days before renewal:
month-to-month subscriptions will incur one final monthly billing cycle; and
quarterly, bi-annual, annual, or other prepaid subscription plans will incur a prorated final charge equivalent to thirty (30) days of service based on the applicable monthly subscription rate.
This final billing period covers campaign wind-down, reporting, integration removal, website management transition, and service offboarding activities.
Cancellation prevents future renewals after the applicable notice period and does not reverse charges for active billing periods, completed work, or services already rendered.
If your payment method is declined, revoked, canceled, or otherwise fails, you remain responsible for all valid outstanding amounts owed under your agreement.
Failure to make payment may result in suspension, downgrade, or termination of services without relieving outstanding payment obligations.
4.3 Refund & Credit Policy
Refunds are only available if you cancel within 24 hours of your initial payment.
After 24 hours, all fees are non-refundable.
No credits or prorated refunds are issued for unused time, partial months, or early termination.
Prepaid fees (including annual subscriptions) are non-refundable.
4.4 Dispute Policy
All billing concerns or cancellation requests must be addressed directly with us in writing at agents@gomega.ai.
Filing a chargeback or payment dispute through your bank or payment provider without first contacting us constitutes a breach of this Agreement.We reserve the right to suspend or terminate your account and/or pursue collection and legal remedies if you initiate a chargeback or payment dispute in violation of this policy.
By agreeing to these terms, you acknowledge that you have read, understood, and accepted our billing, refund, and dispute policies, and that you will not use a payment dispute as a substitute for following our cancellation process.
4.5 Service Delivery, Activity & Acknowledgement of Services Rendered
Customer acknowledges that Mega AI’s services are ongoing, time-based professional marketing, software, consulting, website management, AI-powered automation, and advertising management services performed continuously throughout the subscription term.
Services commence immediately upon successful payment, account activation, onboarding initiation, or allocation of Mega AI resources to the customer account, whichever occurs first.
Customer acknowledges and agrees that services are considered rendered once Mega AI:
allocates personnel, systems, software, infrastructure, AI tools, advertising resources, onboarding resources, account management resources, or operational capacity to the customer account;
initiates onboarding, configuration, integrations, campaign preparation, technical setup, research, analysis, strategy development, reporting preparation, monitoring, optimization, consulting, or implementation activities;
provisions access to software, platforms, dashboards, reporting systems, or related services;
or otherwise commits labor, time, systems, tools, or operational resources toward the customer account.
Services may be performed through automated systems, AI-powered systems, backend operational processes, integrations, monitoring systems, reporting systems, internal workflows, technical infrastructure, or manual professional services activities.
Customer acknowledges that services may be partially or fully performed without direct customer interaction or immediately visible deliverables at all times.
The absence of immediate business results, rankings, leads, traffic, sales, advertising performance, or customer usage does not mean services were not rendered.
Mega AI records, onboarding logs, communication history, analytics systems, implementation records, reporting records, project management systems, operational records, software access logs, advertising platform activity, SEO activity, technical deployment records, internal workflows, and related business records shall constitute valid evidence of services rendered.
4.6 Marketing Performance, Service Expectations & Disclaimer
Customer acknowledges that Mega AI’s SEO, advertising management, website development, AI-powered tooling, consulting, and related marketing services are provided on a commercially reasonable efforts basis and may vary based on the unique circumstances of each customer, industry, platform, advertising environment, and market conditions.
Customer understands and agrees that Mega AI does not guarantee:
search engine rankings,
keyword positioning,
website traffic,
leads,
conversions,
sales,
revenue,
advertising performance,
return on advertising spend (ROAS),
account growth,
or any other specific business outcome.
Customer further acknowledges that marketing performance may be affected by factors outside Mega AI’s control, including but not limited to:
search engine and advertising platform algorithms,
competitor activity,
advertising budgets,
customer response times,
customer business operations,
third-party platform policies,
market conditions,
seasonality,
website condition,
and customer-provided materials or approvals.
Services shall not be considered “not as described,” deficient, ineffective, or unrendered solely because expected or desired business results were not achieved.
Customer acknowledges that specific business outcomes, including rankings, traffic, leads, conversions, revenue, or return on advertising spend (ROAS), are not guaranteed and are not conditions precedent to payment obligations.
Customer acknowledges that Mega AI’s obligations are limited to performing the agreed marketing, consulting, software, optimization, reporting, website management, AI-powered, and operational services in a commercially reasonable manner, and not to guaranteeing any particular outcome or level of performance.
4.7 Website Buyout Plan & Transfer of Ownership By subscribing to Website Management Services, the Customer acknowledges that the Company retains ownership of website assets unless a buyout is executed. The Website Buyout Fee is determined by the following schedule based on the duration of continuous service:
Termination/Buyout within Year 1 (Months 1–12): $6,000.00 USD
Termination/Buyout within Year 2 (Months 13–24): $3,000.00 USD
Termination/Buyout within Year 3 (Months 25–36): $2,000.00 USD
Termination/Buyout after Year 4 (Month 48+): $0.00 USD (Ownership Transfer for no extra cost)
One-Time Fee: To execute the transfer of ownership, you must pay the applicable one-time Buyout Fee as calculated at the time of your request according to the schedule above.
Transfer of Assets: Upon successful payment of the Buyout Fee (or completion of the 48-month term), we will transfer the website files, database, and associated design rights to you. The Customer retains full ownership of their custom domain name, which is not transferred by us.
You will thereafter be solely responsible for hosting and maintenance. Termination Without Buyout: If you terminate your Website Management Services without paying the Buyout Fee, all rights to the website remain with us, and we reserve the right to immediately suspend service and will take the website offline permanently after a 72-hour notice period.
5. Acceptable Use
You agree not to:
Use the service for illegal, harmful, or fraudulent activities
Violate intellectual property rights
Circumvent usage restrictions, rate limits, or access controls
Attempt to reverse engineer or clone the serviceWe may suspend or terminate your account for violations.
6. Third-Party Services & Dependencies
Some features rely on third-party services (e.g., OpenAI, Google, etc.). We are not responsible for their availability or changes to their APIs, pricing, or terms.
Use of these services is subject to their respective terms.
7. Service Availability & Uptime
We strive for 99.9% uptime but do not guarantee uninterrupted service. Downtime for maintenance or outages does not entitle you to compensation.
If you are on an enterprise plan with an SLA, separate terms may apply.
8. AI Output & Content Responsibility
Content generated by our AI models is not guaranteed to be accurate, legal, or appropriate.
You are solely responsible for reviewing and validating generated content before use. We are not liable for damages caused by reliance on such content.
9. Support
We provide standard support via email during business hours. Premium support may be available under a separate agreement.
10. Disclaimer of Warranties
The service is provided “as is” and “as available.” We disclaim all warranties, express or implied, including merchantability and fitness for a particular purpose.
11. Limitation of Liability
To the fullest extent permitted by law, we are not liable for indirect, incidental, special, or consequential damages. Our total liability is capped at the amount you’ve paid us in the 12 months prior to the event.
12. Indemnification
You agree to defend, indemnify, and hold harmless the Company from any claims, liabilities, damages, and expenses arising from your use of the services, User Data, or violation of these Terms.
13. Termination
We may terminate or suspend your access at any time for cause. You may cancel by giving 30 days’ written notice to support.
Upon termination, all rights granted to you cease. Data will be retained or deleted according to our data retention policy. See Section 4.6 for specific terms regarding Website
14. Governing Law and Dispute Resolution
These Terms are governed by the laws of New York.
All disputes will be resolved by binding individual arbitration, waiving class actions. You may opt out of arbitration by notifying us in writing within 30 days of first accepting these Terms.
15. Entire Agreement
These Terms constitute the full agreement between you and us and supersede any prior agreements. We may assign these Terms without your consent.
16. SMS/Text Messaging
By providing your phone number and opting in through our website, booking form, or by texting START to our business number, you expressly consent to receive recurring text messages from MEGA. These messages may include responses to your inquiries, appointment confirmations, follow-ups, reminders, and other service-related communications.
Message frequency varies based on your interactions.
Message and data rates may apply.
Reply STOP to cancel and stop receiving messages at any time.
Reply HELP for assistance, or contact support@gomega.ai.
Carriers are not liable for delayed or undelivered messages.
Your consent to receive text messages is not a condition of purchasing any goods or services. You may opt out at any time and continue to use our services.
Supported carriers include but are not limited to: AT&T, Verizon, T-Mobile, Sprint, U.S. Cellular, and other major U.S. carriers. MEGA is not responsible for messages that are undeliverable due to carrier filtering, network issues, or inaccurate phone numbers.
If you change or deactivate your phone number, you agree to update your account information promptly to prevent messages from being sent to a reassigned number.
Affiliate Program Terms
By participating in our Affiliate Program (“Program”), you agree to the following terms in addition to our general Terms of Service:
1. Eligibility
Affiliates must be at least 18 years old. We reserve the right to approve or reject any affiliate application at our sole discretion.
2. Commissions
Affiliates earn 8.5% recurring commission on all subscription payments received from referred customers. Commissions are only payable on payments that are successfully processed and not refunded or charged back. Payouts are managed through Tolt, and commissions will be credited automatically after the customer’s payment clears.
3. Payouts
Payouts are issued monthly through Tolt to your connected Stripe account. A minimum payout threshold of $50 USD applies; balances under this amount will roll over to the next payout period. Affiliates are responsible for any transaction fees or taxes associated with payouts.
4. Cookie Duration
Referrals are tracked via cookies for 30 days after the initial click. If a user signs up and subscribes within that window, the affiliate will receive commission.
5. Prohibited Conduct
Affiliates may not:
Misrepresent our products or services.
Use spam, misleading ads, or illegal practices to generate referrals.
Bid on our brand name or misspellings of it in paid search campaigns.
Self-refer (commissions cannot be earned on your own accounts).
